[lettergram]

With thousands of employees you’re bound to get some (say 5-10%!) which are outright bad at their job or malicious.

The fact the founders quickly offered assistance directly, when they’re business is worth tens of billions is at least worth giving the benefit of the doubt. Even if it’s just for PR, they’re at least doing it.

[Judgmentality]

> Even if it’s just for PR, they’re at least doing it.

Why the hell would you praise a company for an empty gesture? You're defending bullshit like it's a good thing.

[lettergram]

I never suggested they were doing an empty gesture.

I’m assuming they’ll fix the problem, even if it’s just for PR purposes.

[Judgmentality]

You should read more of the comments, including at least one that explicitly states how a founder reached out on HN only to never reply via email. It's been documented as an empty gesture, aka bullshit.

Anyway I misread your previous comment, sorry about that.