[kugutsumen]

Contract terms that are unfair under EU law have no legal or binding force on consumers. As long as the unfair term is not an essential element of the contract, the rest of your contract (but not the unfair term) remains valid. This means, for example, that you won't have to give up your gym membership just because one clause in the contract is unfair.

EU countries must make sure that consumers know how to exercise these rights under national law, and must have procedures under which business may be prevented from using unfair terms.

Throughout the EU, national authorities are in responsible for enforcing EU consumer protection rules. If you feel that a particular trader is repeatedly breaching these rules, including at a cross-border level, you should report your case to them.

If you feel that particular contract terms are unfair, you can seek advice from:

- National consumer associations - for advice on problems in the country where you live

- European Consumer Centres Network (ECC-Net) - for help with cross-border disputes