[jaclaz]

Yep, I understood your point, and it is good to know that this presumed social score system is not particularly strict, but I asked out of curiosity on the reasons why you have such a high (IMHO) return rate.

As well another question is what is actually doing (or not doing) Amazon about the USB sticks/drives issues, the return rate of that should be something like 90% assuming that 5% of buyers fail to realize that the size is much smaller and - still say - another 5% buys them "for later use" and do not test them on arrival.

In a traditional brick and mortar store there would be someone monitoring the return rate for defects on any item for sale as - besides the loss of perceived reliability - there would be objectives costs for handling the returns.

[fasthands9]

The reason I return a lot is predicated on their being no penalty and the fact I live a couple blocks from a UPS return location which is easy.

Say its Wednesday night and I'm starting to design a project I'm doing over the weekend but I'm not done yet - and realize I will need 8mm shafts but not sure the length of my design. I just buy 3 or 4 versions of the product with the approximate length I may need and then end up just using the one my final design calls for and returning the others.

[the_real_sparky]

And here I am thinking that 287 Amazon returns translates into $1435 in Kohls Cash… if you make the returns on the weekend anyway.

[Riseed]

Did Amazon buy Kohls too? What do Amazon returns have to do with Kohls Cash?

[mikequinlan]

You can return items (after going through the online return process to get a label) at any Kohls. When you do, Kohls will give you a $5 coupon for their store.

[Riseed]

oh! I've never had Kohls as an option before--just WF and UPS.