[techhacker]

"The Indians themselves say that cheating is blatant and pervasive." - how does that give one a license to call someone a 'rip-off'. Aren't americans cribbing of 'lack of culture' in America? So shoudl the world start calling them names,. "In other words, if the shoe fits, wear it. If not, then throw it." - But DO NOT throw it on other's face.

[Stormbringer]

You don't get it. That they were blatantly ripping off someone else's software, and THAT is what gives them the right to label them a rip off.

Everything else is just smoke and mirrors, where the Freshdesk guys are trying to pretend that it is all about name calling, it isn't. Based only on what they themselves say, it is obvious that Freshdesk is a copy of Zendesk.