|
|
|
|
|
by Ephil012
1349 days ago
|
|
This is true for obvious scams (e.g. a blender that breaks in a week). However, for subtle scams people often don't realize the scam. For instance, many people won't hit the actual size limit of the USB and won't realize it's not 1TB. In these cases, Amazon does not take a reputation hit for these individuals due to them being unaware of the scam. Only the technically inclined or those who research before buying will realize the scam and think less of Amazon. |
|
I'm suggesting there is a significant risk, and anyone reasonable at Amazon would account for it. There's enough users (tech savvy, or heavy researchers as you point out, and ultimately some portion of casual customers) who will have a negative experience and potentially be skeptical of all purchases - major or minor. Amazon will certainly incur reputational and real return/handling costs.
It seems fairly implausible to me that Amazon would make the decision to say "Yeah, while tech savvy and discerning customers, and some portion of casual users will discover the scam, we just make so much money from fake thumb drives that it's worth it to destroy our reputation with that subset since a significant portion may not notice or ultimately associate Amazon with selling low quality products." All while we see the listings for these items get removed nearly as quickly as the pop up. Doesn't add up.