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by Ephil012 1349 days ago
This is true for obvious scams (e.g. a blender that breaks in a week). However, for subtle scams people often don't realize the scam. For instance, many people won't hit the actual size limit of the USB and won't realize it's not 1TB. In these cases, Amazon does not take a reputation hit for these individuals due to them being unaware of the scam. Only the technically inclined or those who research before buying will realize the scam and think less of Amazon.
2 comments

No one is arguing the scam isn't insidious and inherently difficult to detect for possibly even most customers. The argument is that Amazon is complicit because they're banking off those sweet counterfeit thumb drive profits, and that there's little risk to Amazon.

I'm suggesting there is a significant risk, and anyone reasonable at Amazon would account for it. There's enough users (tech savvy, or heavy researchers as you point out, and ultimately some portion of casual customers) who will have a negative experience and potentially be skeptical of all purchases - major or minor. Amazon will certainly incur reputational and real return/handling costs.

It seems fairly implausible to me that Amazon would make the decision to say "Yeah, while tech savvy and discerning customers, and some portion of casual users will discover the scam, we just make so much money from fake thumb drives that it's worth it to destroy our reputation with that subset since a significant portion may not notice or ultimately associate Amazon with selling low quality products." All while we see the listings for these items get removed nearly as quickly as the pop up. Doesn't add up.

You frame it as just thumb drives, but I would think something similar is happening with a huge fraction of Amazon products.
It is easier to detect with thumb drives.

A fake (say) Gucci handbag is made with less premium materials, but only savvy consumers would notice once it arrived. You would not necessarily know from the product details on Amazon, but may have a clue based on price.

Whereas 1tb thumb drives have been sold for years now on Amazon and Wish and what-have-you but only recently did real 1TB thumb drives come into existence. Real Gucci bags have been around for decades.

Any 1tb drive which costs less than hundreds of dollars is fake. Full stop.

Assuming Best Buy hasn’t been plagued yet - https://www.bestbuy.com/site/sku/6421485.p?skuId=6421485
Yep. I was aware there were drives sub-$200. To be perfectly technical, 1.3 hundred dollars is still "hundreds" of dollars in English. And the fake drives aren't generally more than 40 dollars.
A typical user might not recognize the nature of the scam. But they very easily could realize that the drive they bought from Amazon is defective. 8GB is not that much space (particularly when the OS thinks it has 1TB to play with). When the firmware runs out of real space to play with, it needs to start dropping data, and that is very visible.
> When the firmware runs out of real space to play with, it needs to start dropping data, and that is very visible.

Only if you are actively verifying the data. Im pretty sure most people would just look at a file listing and consider it stored.