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by teyc 5310 days ago
You should have seen Steve Blank relate his tale with a smile when his Stanford Lean Startup students spammed the faculty in order to achieve some traction. Twitter spamming isn't a business model, but there is one stage of a startup's life when you have to do things that any self respecting person is reluctant to do, but for the survival of the company. Even Balsamiq did that.

Over at Mixergy, about a year ago, the founder of a BabySitter service talked about how she sneaked into university campuses to post advertisements, all the time humming the "mission impossible" tune to keep her in the right mental frame.

1 comments

I wouldn't call emailing bloggers about reviewing your product (given that that's what many of them try to do) something a self respecting person should be reluctant to do. I assume that's what you're referring to with Balsamiq? That's the right way to do it - get the press to give your product some attention because it's really good! Putting up flyers in public places is also fine.

It becomes spamming when you insert an ad for your stuff in a personal place like on the windshield of someone's car, or in someone's twitter client's @ inbox, unless you think it's something they'll legitimately want to hear because they need help that you can offer (this is rare). Predatory customer acquisition from your competitors via spamming is well on the other side of the line. Combined with this reaction site which uses tactics that would be at home in a political smear campaign, and I'm fairly certain that this is a company I don't want to ever do business with.

Listen to Andrew Warner's interview. Peldi talked about approaching people on twitter due early days to try to do sales. He wasn't very successful with the approach, and then went on to try something else.

    I'm fairly certain that this is
    a company I don't want to ever do business with.
That's the respectable side of you talking. If you have a house on the line in your own start up, you'll be crazy not to do everything to give your startup every chance of success.

On a personal level, I loath getting spam as much as everybody else, so please don't spam me!

Oh interesting, hadn't heard that part of the story.

I don't know about that - my thinking is that if blackhat is the only way to get something to succeed, It's probably not a very good idea anyway, and I'm probably better off spending my time doing something different.

The biggest risk to a startup is that people don't know about their product. Spamming is not a long term strategy, but it might be useful in finding the first few customers to get customer development kick started.
This seems like a bad attitude - that whatever sleazy thing people do is excused by them having over-spent their way to desperation.