[faller_slive]

Authy recovery requires you to have access to the same phone number when you want to restore to a new device.

[saghm]

Oh, interesting, I didn't even realize that when I used it! I guess that goes to show how easy it is to take something like that for granted

[faller_slive]

I did some more research. It looks like there is a way to recover if you don't have the phone number or the old device. They have an online form you fill out with your old phone number and new phone number. Then they have some process to verify ownership of the phone numbers which they say will take several days for security purposes.

https://support.authy.com/hc/en-us/articles/115001953247-Pho...