[orthecreedence]

TL;DR: Nu uh!!!! ='''( [Quote comparing us to Gandhi]

I think their response was a bit too involved. They were insulted by some blowhard (CEO or not) and instead of rolling with the punches, they write an emotionally-charged, whiny blog post. Not to mention a name is the stupidest thing to fight over. If you want to see a real rip-off, check out github vs bitbucket.

Just focus on making your product. If you're doing well, some people may turn into little girls and get jealous and throw tantrums. Ignore them and focus on your goals. Engaging in back and forth like this shows nothing but weakness.

EDIT: Just noticed they actually bought a domain for this. Even worse. I don't see good things in the future for Freshdesk if this is how they respond to an affront. Also, why are they comparing themselves to Gandhi? You've got to be kidding me...?