[flounder3]

Lol, this is exactly what I was referring to! We were negotiating a massive renewal (50x budget IN EARNEST!) and out of nowhere they threatened to cut us off with less than 24 hours notice because we were a week behind their schedule, despite signed agreements. Thankfully our VAR (a longtime partner) jumped in and cut a PO to vouch for us and our word.

NONE of our other vendors have EVER done that shit in my entire career. EVER. My word means nothing to them; they act like a pure private equity player now.

[nicolas_t]

Lol, I could have written exactly the same comments you did about Splunk. I'm the one who decided to start using splunk for our company 8 years ago, we're working on migrating away and I will never under any circumstances consider recommending splunk for any future companies I work for.

[flounder3]

I can truly empathize. I’ve never wasted so much of my time on a vendor. It’s infuriating and certainly not worth the personal stress and agony. It shouldn’t be this hard!

[buffet_overflow]

Can echo the licensing sentiments across 2 companies now. It's a shame because I grew to really like SPL and how Splunk handled web based distributed search. What are you moving towards now, if I may ask?