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by adammoelis 1346 days ago
Yes just reach out and on request, we can give you full access to your Treasury Direct account any time.
2 comments

What happens if you go out of business and a user doesn't realize until a year or more afterwards that they should have asked you for that info? Can they "reclaim" their Treasury Direct account down the road without you?
Yeah we have very easy way to give you your TD account directly. If this were to happen, we would give access to everyone and ensure they received the information to take over their accounts.
If it is very easy, explain how they would work if you went out of business. You know, doors locked, no employees. Probably more than a few of us have worked for companies where that happened…
Thanks for the response. Is there any way a customer who slips through the cracks could do that directly with TD? (e.g. "I'm Jim Kirk, here's my ID, a notarized affidavit, a blood sample...")
I think this indirectly answered my question. What if Yotta goes out of business or decides to stop supporting this?

We'll just get direct access to our TD account. Doesn't sound like this would happen automatically though? So if you guys suddenly closed shop with no warning, what recourse do we have?