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by jt2190 5305 days ago
In addition, much web development suffers from the "bike shed problem"[1]: The designers, programmers, managers, and everyone else involved in creating the web site feels that they "know" what their users needs are. Nobody bothers to actually test the sites using real users.

The exception to this rule is sites that are the only way to purchase something. These sites have a monetary incentive to make their customers successful.

[1](http://en.wikipedia.org/wiki/Bike_shed)