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by rachel_lithic
1349 days ago
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Rachel here, I lead Operations at Privacy.com. Wanted to clarify our data collection and retention process, and our position on privacy. Our goal is to make sure that customer data spends as little time as possible with third-party providers like Onfido. Onfido’s general policy is that they will not save customer data longer than a year but they set up different contractual agreements based on what customers stipulate. We've stipulated that they delete data after 30 days. The "Privacy" in our name is about making sure our customers’ personal and payment information is kept private from merchants and from fraudsters. We offer a financial service that comes with legal and regulatory requirements and we have to gather details like address, social security number, and phone number to authenticate a user’s account. If you know of other KYC providers that have more privacy-forward policies, we’re open to exploring. Happy to discuss more. You can drop me a note at rachel@lithic.com. |
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