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by javajosh 1350 days ago
Companies can't change their DNA any more than an individual organism can. Kodak was right to avoid digital photography - and in fact they probably should have stuck with film a little while longer even if it is niche. The public perceives DNA switches all the time, but that's an illusion generated by a free market and it's ability to plug in new sources of value (and unplug old ones) relatively seamlessly.
3 comments

Yes, a companies DNA can be quite an obstacle to survival in changing markets, but that sounds like a cheap excuse for bad management. The reality is rather: nothing stays forever. All technology markets are in a consistant change and you always have to adapt your company constantly, if you want to survive or even prosper.

One good exampel is Apple. They were a computer company which was doing well again after the return of Jobs. Then came the iPod. And revenue exploded. But when the rumors of a phone appeared, a lot of people would comment: no, they won't do that as that would eat into their cash cow iPod. But we know how this ended. They released the iPhone, grew multiple times the size the company was and eventually even stopped making iPods.

Back to Kodak: they did invent the digital camera, but at a time it was way too early for being a product. But more importantly, they did bring some important digital cameras to the market in the late 90ies, the first usuable DSLR were Nikon/Canon cameras equipped with Kodak guts. They started the professional digital camera market. Without Kodak, it might have happened years later.

And at that moment, when the writing for film was clearly on the wall and they actually had managed to kick start its killer, they dropped the ball. Good management would have seen that they could "protect" film sales only on a per-quarter basis, but it was a dying business. They should have used the billions of cash they still had, to gain a solid foothold in the digital camera business, perhaps even outright bought Nikon, which was limping for a while.

Or invest strongly in all the adjacencies of digital imaging, which they did far too late.

Is this also arguing that Netflix should have stuck with being a DVD-by-mail company rather than pivoting into being a streaming company?

I think you can find examples of failed pivots and successful pivots but I'm not sure that "big companies should stick with their current cash cow and never pivot" is a best practice.

If Kodak were still making film today, hipsters would be all over it just like vinyl records.
The remains of Kodak does make film today, albeit in fewer varieties than they once did, and with far less production capacity.

Any yes, people are all over it to the point that the most popular varieties can be difficult to find in stock, and prices have climbed significantly from a few years ago.

There's people now trying to recreate the Polaroid instant film technology and keep it alive. Even when those cameras were current, the pictures they made looked like crap.
Go to any fashionable flea market and you will see old film cameras for sale, usually by a dedicated seller who can also sell you film.