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by cpsns 1356 days ago
The huge lines are more due to the insane menu Tim’s has right now. It’s far too complex and requires endless context shifting from workers. The workers at my local Tims have been complaining about it for a long time.

The half closed ones though? Yah, that’s a worker shortage. My local one started by closing the dining area and then started closing at 8PM simply because they can’t staff it. Of course they can’t, they only offer minimum wage.

1 comments

Interesting that it is cheaper to close the entire operation than it is to increase labor expense. Must be thin margins in that business.
Restaurants and food service have low margins in general.

It is usually easy enough to make at home or not have at all, so if prices get too high, customers can easily do without.

Its a volume business. Timmys is really inexpensive. Some stuff are good. I liked their lunches. Their coffee is terrible, albeit better than Starbucks (low bar)
The margins on coffee are amazing, but I suspect coffee makes up a smaller % of sales after 8pm so the late night mix might have much thinner margins.