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by tomxor 1400 days ago
> don't want to serve as an oracle for the people whose malware they are trying to block

Those people don't have a registered business; The people contacting Microsoft do.

There are probably a bunch of excuses we can come up with that would make sense... but I think most people know the real reason, it's the same as with Google and Apple... they don't do customer support, and they don't take responsibility for any negative effects their services might have on others, at least not until someone big enough makes a fuss or lawyers get involved.

2 comments

> Those people don't have a registered business; The people contacting Microsoft do.

I don't think you understand how sophisticated malware distribution can be.

There's absolutely nothing stopping a "legitimate business" from distributing malware.

He's not saying there is. He's saying that it's pretty unlikely that the malware authors are going to phone Microsoft and ask why their site is flagged, so putting in some reasonable road blocks that a legitimate business would definitely jump over (e.g. talking to real people) would be plenty to remove the oracle issue.
They don't? How do you know? Having one seems like it would be a real benefit.