[axxto]

No one implied that it should be illegal to warn anybody. However, it should be illegal to operate a large-scale service like this without offering some kind of proper communication and prompt action, which isn't unreasonable considering they're notorious for destroying someone's livelihood for no reason.

Keep in mind that the reason this happens isn't because of "faulty AI automated systems": the reason this happens is because these companies choose to save pennies by not offering proper support channels and recourse. Those saved pennies make the difference between a 2-hour outage and literally bankrupting you for no reason at all.