[dboreham]

My own experience was with Wells Fargo, where I conduct quite a bit of business, but they still treated me like a criminal because their dumb AI thought that "I don't often initiate wire transfers online" and "my voice didn't sound like my age".

[myself248]

> "my voice didn't sound like my age"

Wow, hello marginalization! I wonder where their training data set came from.

[SpaceManNabs]

I hate being demanded to set up voice verification. Even more annoying when the representative suggests that you active your voice despite you saying no. Voice verification is such a weak security system.

[raverbashing]

> "my voice didn't sound like my age".

Which actually should be a desirable characteristic as it is an unique identifier, but it kinda makes sense with so many 'lulzhackers' out there (not that I think this is the reason - I do attribute these issues mostly to incompetence)

[schappim]

If you can, take your business elsewhere…

[quantified]

Who does business with Wells Fargo anymore? [https://www.forbes.com/sites/eriksherman/2021/09/28/wells-fa...]

[WesolyKubeczek]

Stripe very much does.

[dboreham]

Would like to but not so easy.