[ogn3rd]

Can confirm this, it's political. It's always great seeing the "rationality" for not doing the right thing. After the 3 outages last December, I can remember a certain person in a certain global outage slack channel laughing at customers who weren't "resilient" enough to withstand the outage. Then AWS focused a resiliency campaign to document all those customers risks, as if AWS's own poorly designed system wasn't the cause for peoples inability to fail over. Glad I'm out of that place, it's super toxic these days.

[haloboy777]

I know many services that do this. And even if you fight with customer care for RCA they go silent and pass you around to other team members to whom you need to tell the problem again and again.

[thedougd]

It would be nice if all services had a great story. The guidance for how to make Cognito and SSO multi-region is laughable.