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by worble 1365 days ago
Origin was doing 2 hour refunds around 2 years before Steam

The oldest articles I can find:

Origin [2013]: https://www.pcgamer.com/ea-origin-refunds/

Steam [2015]: https://www.forbes.com/sites/jasonevangelho/2015/06/02/valve...

And as another person (and if my own memory serves) mentioned, Steam's move was nearly entirely driven by pending lawsuits.

Don't get me wrong, I primarily use Steam and support them because they're the only company really caring about Linux, but I don't think they can be given the credit for pioneering the current refund landscape.