Hacker News new | ask | show | jobs
by skyyler 1374 days ago
Isn't it frustrating when users complain about new features that they aren't expected to use?

Why is it like that? Is it like this in other industries? Do people that use Coach bags complain when Coach introduces a wallet that they won't use?

I simply do not understand it.

3 comments

Not commenting on this particular case, but I know in smaller dev shops that time spent working on one feature is directly taken away from time spent on other things, and so if the new feature isn't useful to you, it has also taken fixing and dev time away from ones that might be. I also suspect that many people have seen the trajectory where apps get more and more features and don't focus on their core competency.

Again, I don't believe this is the case here, but it might generally explain the phenomena/misplaced snark.

Sort of, at least in fashion. This store https://www.bottegaveneta.com/en-ca/large-pillow-pouch-dark-... caused a lot of mocking for their multi-thousand dollar normal looking shirts for example

Don’t think it’s deserved in Cloudflare’s case though here.

Because when they are personally detected due to a false positive it is a poor experience.