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by alexjplant
1374 days ago
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I'm more concerned about them affecting my credit score... these clowns haven't a legal or moral leg to stand on but there's no way to cancel the free account that I haven't touched for 7 years. The hyperlink to my instance 500s and their support portal is either broken or disallowing new user registrations (despite me trying three browsers, two devices, and spending 10 minutes in the dev console manually enabling various buttons for password setting on the new account page and trying their ZenDesk URL instead of the custom one). Any emails to their customer success address tell users to log into this nonfunctional support portal. Me writing this post is 10% commiseration and 90% documentation for if I have to talk to a court or credit bureau. |
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