[lioeters]

Great way to ruin the FogBugz brand and reputation: move everyone from free to paid tier without consent, and send out emails with a short notice telling them they will be charged $30/month - when most of these users haven't heard from/of them in over a decade. The flood of complaints is hilarious.

https://twitter.com/search?q=fogbugz&src=typed_query

[that_guy_iain]

Honestly, I doubt the people who bought it care. It looks like some random company with some random stock photos that is just trying to extract as much money as possible.

Not the first time we've seen an acquirer completely screw up a brand in order to make more money.

[linsomniac]

I feel like the FogBugz reputation has been being ruined for at least 5 years now, probably closer to 10. They were just letting it languish, not making any improvements. We saw the writing on the wall ~3 years ago, and I spent a month migrating all of our FogBugz tickets and wiki content over to Jira+Confluence

[krallja]

It was acquired by private equity in 2018.

[kevin_b_er]

FogBugz got bought out by a vulture capital style firm that fired everyone and outsourced everything. They're going to extract as much value as they can. The reputation doesn't matter if they can sucker enough people into paying for it.

[tablespoon]

> FogBugz got bought out by a vulture capital style firm that fired everyone and outsourced everything. They're going to extract as much value as they can. The reputation doesn't matter if they can sucker enough people into paying for it.

As I understanding, that's a the strategy of a lot of private equity: burn goodwill and turn it into cash.

[raverbashing]

Yeah, the search results are golden

"Good luck with the chargebacks FogBugz."

[jabbany]

Yeah this kind of move seems like an easy way to speed run getting kicked off your payment processor...

[danjac]

It's a scam. If just a fraction pay up they will have made money.

[bombcar]

Imagine the number of people who get this email on a user who left the company five years ago - and how many would just start paying assuming it’s some important part of something somewhere?