[mtgentry]

Craigslist won because it was first to market. If anything, their particular case might prove that having deep network effects are more important than good design.

It drives me crazy that Craig won't allow image previews for apartment listings. It's a poor design decision. But since they own that space of mind, it's extremely difficult for someone else to come along and dethrone them with a better product.

[rhizome]

We're not talking about Craigslist success, the OP asserted that an ugly site "doesn't get used."