Same thing happened to me.
I care MUCH less about my credit card being leaked then the picture & details of my Drivers License being out there.
Last time I give them any money.
Also happened to me but my experience at that time was so bad that I'd never use them again anyway.
Aside from issues with my reservation, they charged my card ~$2500 3 months_after_ I had returned the trailer I rented. Claimed it was returned late and to an entirely different state. Luckily I am a receipt hoarder and had all the evidence that I returned it on time. Unluckily though it took _weeks_ to get my money back from UHaul and several calls to hassle them about getting it fixed.
I understand that sentiment, but IT Security seems to be at a point where it's unmanageable...especially for non-tech companies.
I don't see how a CEO would reasonably assess the state of their IT security. Who would you trust to give an accurate state, remediation plan, etc? There's so many ways to do it wrong and so many different opinions, directions, etc. It feels like even those that throw lots of money at it get mediocre improvements in security but with notable hits to productivity.
In other words, I think there's very few non-tech companies that aren't in the same spot as U-Haul. And probably quite a few highly technical companies also...witness Uber's recent issues.
Aside from issues with my reservation, they charged my card ~$2500 3 months_after_ I had returned the trailer I rented. Claimed it was returned late and to an entirely different state. Luckily I am a receipt hoarder and had all the evidence that I returned it on time. Unluckily though it took _weeks_ to get my money back from UHaul and several calls to hassle them about getting it fixed.
UHaul not even once.