[atoav]

While I whole heartedly agree with that you should tell people how to get better, I think if there is one skill a manager should have it is to emphatically communicate.

If a manager doesn't understand the communicative basic that there is always multiple messages:

- the message they intended to send

- the message they actually sent

- the message as it was read by the receiving person

Any decent communicator will always think about how the message/language will be read by the receiver(s). That means if they are a decent communicator this should not happen unless they have a very bad day or something.