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by brewdad 1378 days ago
They are also notorious for charging loyal customers 4-5x as much after the initial "get you hooked offer". Calling and threatening to cancel magically reinstates the price that simply isn't possible except for new customers.

It's exactly the reason I didn't continue with them after my car's free trial. If they made it easy, like Netflix, they would have gotten a chunk of money from me over the past 4 years. Instead they got nothing.