[uberman]

I understand the temptation from the company's perspective to not provide support but from a user perspective I hate how modern services treat clients.

It is inexcusable to terminate an account without a clear explanation.

[azangru]

Does a company owe it to their customers to provide good support, clear explanations about account termination, or a viable appeal process?

After all, I thought the hope was that if a company treats users like shit, they will leave it and find something better...

[motogpjimbo]

Unless you're paying money to Twitter, you're not their customer.

[crest]

Care to explain how you came to this conclusion: "It is excusable to terminate an account without a clear explaination"?

[sodality2]

I think they meant “inexcusable”.

[uberman]

Yes, thanks. Typed it in on my phone and must of fat fingered it or autocorrect opportunity.

[strathmeyer]

Twitter's users are its product not its clients.