[cycomanic]

Surely you are joking. Lufthansa used to be bad ~15 years ago, but International United is on a whole different level.

I used to fly regularly from OZ to the US and often had to take United as they used to often be the cheapest by quite a margin. They had the oldest and most uncomfortable cabins on those routes. The cabin crew is absolutely atrocious, everytime they come through the cabin shouting "elbows and knees" (why is that so common on US Airlines? Never heard it anywhere else) and still manage to bump into everything. I have had coffee spilled on me at least 4 times and not once did I get an apology (and no I didn't have my elbow out). If you ask for something you often get rudely told off.. The food is absolutely the worst I ever ate on a plane and it goes on.