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A good mix of both, my flight history is on FlightRadar[1]. Most of my spend is on International, most of my flights are domestic. I don't hate United, they're actually my airline of choice and I've held their 1K status since 2018. Based out of SFO and a frequent flyer its really the best choice as they hold close to 50% of the flights out of SFO. Maintaining 1K is totally worth it as anytime I call in I get a representative within 30 seconds, and in case of irrops I'm basically guaranteed a seat on the next flight. My to biggest complaints are cleanliness and the service on board. I'd say neither of these are BAD, but there are other, better airlines. Cleanliness: If I had to estimate, I can note cleanliness issues on a third of my flights on United. The worst is looking in the seat pockets or looking at the air vents above the windows (don't look there on any airline its usually disgustingly full of dust). Service: As for service on board, the flight attendants are a little more rough, less attentive than other airlines on the same route. A common route for me is SFO-NRT and ANA flight attendants are checking in every 5 minutes during dinner service, where as United FA often disappear. The ANA food is of quality I would pay for not even on a plane. On United, I often get offered "chicken or fish", no paper menu, no table cloth, even in business. I think some of this is United being slow to bring back a higher quality of service post-pandemic, whereas ANA never dropped their quality of service. [1] - https://my.flightradar24.com/zachberger |