| > There is no single correct way, and we know this because, if there was, then we wouldn't keep hearing about these interminable "solutions". Yes, this is very true, and it varies not only by person but by situation. But most people have a default that they respond best to. - Some prefer IM - Some prefer email and will respond to a group discussion with an email (sigh) - Some prefer direct phone calls and will completely ignore your IMs - Some prefer group chat - Some prefer more formal group chats (MS Teams calls these "channels") - Some want you to walk right up to them and start talking The truth is you probably need a mishmash: - There's a time and place for group emails, most notably when you need to include an outsider, or if you want a better paper trail of the conversation - If your team is accepting of it, some form of group chat really is super effective at greasing the wheels, but I find it's inappropriate for lengthy, detailed conversations. Then it truly does become noise. - Direct IMs, direct emails, phone calls, and foot traffic are all extremely easy to abuse and should always be used judiciously. None of these should be the default unless you know this is someone's preference; it's just rude. The other side of the coin is that if a team member chooses not to be adaptable they are limiting their own ability to contribute. If you want to be a finicky communicator don't be surprised if you get the dull work or get overlooked when promotions come around. |