| I see your point and maybe my attitude toward it is totally biased or morally/ethically off balance but I think it's just fine. PG knows his shit. He knows how to block crawlers, he knows how get SEO done, he's no dummy. "So what?" you say. Well I work in web development and I meet with people all the time and explain to them how to run a site and get rankings up, etc. I tell them I'll give them the tools, show them how to use them and even leave detailed manuals on how to work everything. These people are so into it at our first meeting and they're excited to get into it and work this stuff. Then the job is done, the tools are handed over, and the lessons are learned. What do they do? Nothing. Then they do nothing. Then even more nothing. The site is never updated and they do no maintenance whatsoever and eventually it becomes outdated and dead for all intents and purposes. A year later they want to know why they're not ranking in Google. I ask if they've checked or even once used any of the tools I gave them and the answer is always no. Then they demand I fix it. I kindly remind them they're the ones who wanted to have Larry in accounting run the site because he's "good at computers" and to save money by not hiring an IT guy. So the point I'm making is that I'm sure there are a ton of people out there who are trying to get customer service without trying to help themselves or using the resources readily available. I think it's great that Google is showing they're willing to help those who help themselves. I think google isn't treating everyone equally but they are treating people fairly. There's a difference. I'd prefer fairness. Not all "customers" are created equal so you compensate by treating them with fairness instead. |
Apparently he doesn't use Google Webmaster Tools, though.