[mjburgess]

If you explain your motivations well (& politely & thinking about their POV), I suspect you'll not get that branding.

"Hey, sure I can answer your questions, but I often find it helps to do that in public so we have a track record... etc. etc. And I'm not immediately available, so I'll get to it soon..."

[jrootabega]

Yeah, that's necessary, but I think there are cultures and situations where it's not sufficient, unfortunately.

[chiefalchemist]

Good suggestion. Adding...

It's tough to fight habit and culture. As the article points out, it's *all* about comms. That's a 101 statement. Having to explain the value of comms (and documentation) isn't something you should have to do. So if you are, chances are good they won't get it.

[Vinnl]

Yeah, and: if people resist, then let it be. It would've been better, but it's not important enough to sour relationships about, even if just a little bit.