[jtmarmon]

I found myself wanting this recently (on the consumer side) so really excited to see this!

edit: One suggestion - maybe have a discord server that people provide support through, that way there's already an (IM-based) comm channel setup. Would def reduce the friction for me (and increase the chances I become a repeat customer)

[mintone]

Very interesting. it's been brought up in the context of the wider community, so definitely something we are considering.