[mrpadie]

In a slightly similar theme, my wife and I had a terrible experience with a BnB we booked through Booking.com about a year ago. We left what we felt was a balanced review and a 7/10 rating. We were mostly happy with our stay (which we mentioned in the review) barring some issues with noise emanating from the pool and staff kitchen, and the quality of the breakfast (stale, cold, and flavourless).

What followed was a flood of emails, WhatsApps, and phone calls from the owners/managers attempting to emotionally blackmail us by telling us that people would be fired due to our "low score" of 7/10, unless we could somehow either retract or improve the rating.

We left the review as-is and blocked them, but it makes us think twice about leaving reviews now just to avoid the potential harassment. I feel review systems are slightly broken, and the incentives are in the wrong place.