[lotsofpulp]

Reality is these middlemen tech companies want to do away with quality control, and pocket the savings as profit.

As a customer and hotel guest, it never made sense for me to not pay for quality control. So I will continue to pay Hilton/IHG/Hyatt/Marriott/Choice/etc. Not that all those brands have amazing quality control at all times, but at least there is some effort to use human labor to do something.