[Swizec]

> they almost always drain resources to aggregate information

Here’s an idea: Provide this information before they have to ask, when it’s convenient for you. Like between tasks.

Took a 5min break? Move the damn story over to done. Got stuck and seeking clarity but are blocked? Leave a quick comment.

If your manager has to ask what’s going on, you’re not communicating enough.

[joebob42]

Sure, but none of this is free. That's all extra work that has to happen. The fact that I'm doing it in "down time" doesn't make it free, I have a million other things I could theoretically do at any given down time.

Not to say this work is necessarily not worth the cost, but it absolutely costs something.

[klooney]

Of course, the managers don't rely on the ticketing system either, because not enough people are super diligent about updating the tickets.

[pyrale]

> Here’s an idea: Provide this information before they have to ask, when it’s convenient for you. Like between tasks.

Sometimes that's all the manager wants, and the team lets them down. Sometimes the team takes hours estimating work that no one can reliably estimate, because management wants a burndown chart to feel good about, even though the last n burndown charts were wildly inaccurate.

As with any situation, issues happen at every level. What's unique to managers, though, is that they combine overwhelming power on the team with zero accountability to the team. Obviously when something goes wrong the team is going to be mad about it.

[mrits]

That is technically an idea.