[peckrob]

This is an excellent comment that really does distill down what an EM is supposed to be.

As someone who's been on all sides of this (currently an EM, been a tech lead and an individual contributor in the past), I really think there is a lack of understanding among large parts of the tech community about what engineering managers do. A good manager's first and primary responsibility is to reduce chaos for their team. In an ideal world you won't even know I'm here, because I am shielding you from all the stuff that is going on further up in the company and clearing out obstacles so that you can work without interference.

Good managers reduce chaos, bad managers create chaos. In my experience, engineering managers are a lot like all other employees: you have a few outstanding performers, a significant number of average/acceptable/mediocre managers, and some number of pretty bad ones. The difficulty comes in knowing which type you have, and often that only becomes clear when a manager leaves. Either a new EM makes things better, or things get dramatically worse because a good EM is no longer helping the team.

It's like that Futurama episode where Bender meets God: "When you do things right, people won't be sure you've done anything at all."