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by krenel 1380 days ago
Yeah, thought the same. The AML team on a bank cannot disclose that the account is being investigated by the regulator, nor give any information to the client about it.

Of course, if the bank wished to do so, they could give information or unblock the funds. But the fines that the regulator can impose to the bank are disproportionate (hundreds of thousands, per individual case) to "convince" the bank to comply.

Thus, is not "the bank" who is doing that to you, it's the regulator, and the agreement between the bank and them. And this "agreement" is a requirement in order for the regulator to give a banking license, so...

Let's be clear, the bank is not gaining anything out of this, quite the opposite: they are at risk of bad reputation, having an angry customer at their offices or calling daily, etc...

It's a very frustrating situation, tho. I do understand that.