[nvahalik]

Those handwritten notes take people. People who want a job and will work hard.

At 1st Phorm everyone* writes notes that go with orders. Many people start as note writers and then move to other departments as they work alongside people and form relationships. Those people see the hard work that goes on and really get to the mission and purpose each and every day.

Sure, you can’t charge for the note. But hiring and building up a company who cares for your customers in small ways means hiring for other positions is easy: you’ve got the people right here.

Edit: everyone* who can. Obviously remote folks can’t do this…