[mejutoco]

> people hiding a real outage when users know damned well there is an outage is thankfully not common at all.

Thankfully people are not hiding it as in a conspiracy to pretend nothing is wrong. But, as you see in many comments in this thread, status pages rarely reflect that something is down immediately (because they are updated manually by humans).

This delay, codified in processes, is very convenient, and to me this is purposely hiding that a service is down. People are not hiding it, but the processes that control the status page are, indeed, hiding this information. This makes status pages less useful, IMO.