This is like saying your restaurant chain is unsuccessful because it only has 1/5 the locations as McDonalds.
That's still a _lot_ of freakin' restaurants my guy. Costco is the only counterexample that I know of to "all workplaces need unions in order to guarantee workers' quality of life", but I think they might be the exception that proves the rule. That they've grown to be that big and treated their employees that well is a testament to how good economically, long term, it is to treat your employees as the valuable assets they are.
smaller number of SKUs and not consistent. you can find something on a visit, and then it is not available on a subsequent visit. but i now know this going in, and still benefit from the items that are available
The idea is that if you see something that interests you, you buy it now, and there's always something new on each visit. It's annoying for certain things, but at the same time it allows them to avoid having the same stock on the floor because people are on the fence about a purchase.
That's still a _lot_ of freakin' restaurants my guy. Costco is the only counterexample that I know of to "all workplaces need unions in order to guarantee workers' quality of life", but I think they might be the exception that proves the rule. That they've grown to be that big and treated their employees that well is a testament to how good economically, long term, it is to treat your employees as the valuable assets they are.