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by munk-a
1386 days ago
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A few customers will have strong negative opinions "I was waiting at the airport in the rain for four hours!" but most people will indeed shrug this off. It's a much different issue than what happens when payment systems are compromised. A lot more people care if they're informed their credit card was stolen and told to carefully watch statements for the next month - that leverages a real PITA cost on the customer. |
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