| Sure — business is a gamble, made harder by our own foibles. My main point was that even somewhere very data-driven like Amazon, that data should be used within a narrative as a grounding-not-guiding force. (Disclaimer: I used to work on a customer sentiment analysis team at Amazon, doing a lot of surveys.) Amusingly, the two paragraphs after what I cited agree on that danger: > The outside world can push you into Day 2 if you won’t or can’t embrace powerful trends quickly. If you fight them, you’re probably fighting the future. Embrace them and you have a tailwind. > These big trends are not that hard to spot (they get talked and written about a lot), but they can be strangely hard for large organizations to embrace. We’re in the middle of an obvious one right now: machine learning and artificial intelligence. I don’t think the digital revolution was lost on Kodak — I think that for organizational reasons they couldn’t pivot. > The first actual digital still camera was developed by Eastman Kodak engineer Steven Sasson in 1975. He built a prototype (US patent 4,131,919) from a movie camera lens, a handful of Motorola parts, 16 batteries and some newly invented Fairchild CCD electronic sensors. https://www.cnet.com/google-amp/news/history-of-digital-came... |