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by alduler 5321 days ago
I think you guys overdid this. While the reporting tool on G+ implies fast reporting: you just select and write a feedback on one page, in less than, say 30 seconds; with Wishbox you have to wait here and there, go from this screen to that and at the end you also spend your time filling the form.

If I actually was to report a feedback with Wishbox, I wouldn't do it because of time consumed.

Please, simplify the process.

1 comments

Agreed. I can't really think of any use case where a user would need to include a complex drawing with multiple text fields, shapes, colors, etc. just to report a problem.
The simple case of sending feedback of just a comment should be simple. Click Wishbox, gives you simple form asking for name, email, and message. Beyond that, I think this is really cool that you could easily add a screenshot with arrows and text explaining the issue.

Overall, I think the UX could be improved, but it has a lot of potential.