[blaydator]

I have recently used Paddle for a small saas. I am selling a Pro plan that give access to a restricted feature of the web app. As the Pro plan was introduced as a later stage, Paddle verification team accepted to review a "staging" version of the web app before I post it to production. I definitely talk to real humans, but I took time to express my situation. Paddle integration not too painful (good but not perfect documentation) considered it was my first saas. I might write about it if some of you are interested.

[TekMol]

How did you give them access to the staging version? Via a secret url? Or with login and password?

[blaydator]

A secret url who wasn't to secret, it was simply a subdomain : preview.mydomain.com. Even if it was a subdomain, Paddle team was accommodating and approved the main domain. Just talk to them.

https://www.paddle.com/help/start/account-verification/what-...

[robertlagrant]

That would be extremely useful to know about. I never understand how SAAS products deal with tax.

[SyneRyder]

FastSpring is another alternative for SaaS & international taxes. I'm sure there's more besides Paddle & FastSpring. The idea is to look for a company that will act as the "merchant of record", not just a payment processor:

https://fastspring.com/tax-management/

You end up paying more to them than Stripe would charge, but it might be worth it if you just don't want to deal with that administrative headache.

(I'm not running a SaaS, but shareware / downloadable software companies have been dealing with international taxes for 15 years or more now, since the digital EU tax laws came in. The idea of global consumption taxes wasn't really a thing until then, so you only had to follow your own local tax rules in the early-mid 2000s.)

[robertlagrant]

Thank you. That's really helpful. It's nice to see governments working together to create whole new industries dedicated to solving administrative nightmares :)