[reillyse]

If you are going to argue by anecdote at least use a believable anecdote. Amazon have one of the most customer friendly refund policies and always offer a refund or replacement- obviously because they are just pushing it on to their sellers but still, they do.

[rvz]

> Amazon have one of the most customer friendly refund policies and always offer a refund or replacement- obviously because they are just pushing it on to their sellers but still, they do.

With an open season of friendly / chargeback fraud, customer lies, refund tricks, etc which customers keep doing every day and so on which too many of that and Amazon will ban your account and they should.

[reillyse]

I'm not sure if you have a point?

[rvz]

My point is very clear. Such lax customer policies is open to high abuse and friendly fraud which hurts both the customer and the merchant.