Hacker News new | ask | show | jobs
by adisbladis 1384 days ago
Lenovo's paid warranty has been fantastic for me in the multiple countries where I've used it (Sweden, Hong Kong and Mexico). In all three they sent out a local service technician that fixed the problem on-site.

Once it was a a worn out SSD that was replaced with one twice as big as that was the only thing they had in stock (Sweden), another time it was a broken connector on the motherboard (Hong Kong) and the third time it was a broken display (Mexico, Cozumel). I was most impressed by the service in Mexico as it's pretty far from any major cities and the technician came out after only a day.

If good warranty service is important to you I cannot recommend enough to get a Lenovo (T, P or X series) laptop and shell out for the extra warranty.

2 comments

I bought a P14s a few months ago and got an offer for 3 years of premium on-site support for €1 :D

Note that you have to purchase it as a company to get access to the premium support.

I had the same experience with Lenovo. On-site support is expensive but also a no-brainer for professional users.

Just beware that Lenovo makes some great laptops as well as some really really crappy models.