[noduerme]

Maintaining code written as far back as 2006, especially in PHP, I went from a phase where I thought users who complained about things like this had to be batshit crazy/stupid to where I started putting the really ludicrous user issues like this one at the top of my list. Users suck at giving repeatable steps to reproduce bugs. To my shame it probably took me about 10 years before I was able to detect the subtle differences between their universally illiterate emails that would indicate whether they'd actually tested something or not; they aren't great at explaining how or when they tested it if they even did. But I've learned the hard way that when they reference something as specific as "Tuesday", it's probably an actual error.