[lokedhs]

After reading the discussion here I decided to delete my paypal account. So I attempted to log in, and it required me to provide a 2FA authentication using SMS. Problem is that I don't have access to the registered number anymore.

So now I can't log in, which prevents me from deleting the account.

[Findecanor]

I had a similar problem for nine months before I could get hold of someone at PayPal. At that moment I was so angry that I chose to close my account. I also don't support businesses that use Bitcoin.

In my case, I had got 2FA through being called by an automated voice giving me a OTP. However, my number in their database had somehow been mangled with a 0 before the country code, so the 2FA had attempted to use the country code as a domestic area code.

BTW. The support assistant on the phone was a young person who had never used land-lines and did not understand what an "area code" was, so I had to explain it to her.

[b800h]

And once you do log in, I can almost guarantee that you'll be unable to delete the account due to a "pending transaction".

[s_dev]

Send a GDPR request to delete it to their support.

[lokedhs]

Thank you. I order to contact support, I had to log in, so I had to use a different account just you be able to ask the question. We'll see what they reply.

If this fails, I'll go the GDPR route.

[sverhagen]

Somehow I feel they will claim that banking regulations around records retention trump GDPR, and that they thus cannot proceed with your request.