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by wanderingmind 1394 days ago
As an aside, I'm looking to move to proton. Any feedback on how good and prompt is their customer care?
2 comments

ProtonDrive isnt useful outside web.

- protonVPN is great! But its linux app is not. - Proton Mail contact sync doesn't Integrate with the OS itself. - Proton Calendar doesn't integrate with the system, and isn't included with bridge. - Proton is generally very stable and very professional, but their rate of development isn't the fastest. - the proton bridge is great, no problems so far.

I've moved all my email to Proton over the course of the last year or so. Each interaction I've had with customer support as been great, resolving my issues usually same day as I've opened the ticket. Only two downsides in my mind is the lack of an iOS calendar app (its in closed beta atm) and twice since I've signed up they have suffered multi-hour outages that left me without access to email.
I have been using proton for more than 2 years now. These outages are rare, they haven't occurred for a long time, I think they are due to the new flood of subscribers after the new plans were revealed.

But In general it has been very stable.

Thank you. This is helpful. I dont use iOS, so its not a show stopper for me. The outages is what I'm a bit worried about though.